Cancellation Policy
IN THE EVENT THAT YOU NEED TO CANCEL OR RESCHEDULE AN APPOINTMENT, I ASK FOR AT LEAST 24 HOURS' NOTICE.
IF YOU NO SHOW OR CANCEL YOUR APPOINTMENT WITHOUT 24-HOUR NOTICE, PLEASE UNDERSTAND THAT THIS CAN RESULT IN AN 80% CHARGE OF THE SERVICES YOU HAD BOOKED.
A GRACE PERIOD IS NOT ALWAYS POSSIBLE SO PLEASE DO NOT ASSUME A COUPLE MINUTES IS NO BIGGIE - EXAMPLE: IF YOU ARE 5 MINUTES LATE TO A BROW APPOINTMENT THAT IS BOOKED FOR 15 MINUTES IT IS VERY LIKELY I WILL NOT BE ABLE TO TAKE YOU WHEN YOU SHOW UP & YOU WILL HAVE TO WAIT UNTIL THE NEXT OPENING.
Why The Charge?
Your appointment times are reserved especially for you. When you miss or cancel an appointment with me last minute I not only lose your business, but also miss out on booking clients from my waitlist.